adamgbanks.co.uk
UAL User Research: 17 Feb, 2026:
Not-Technical Insights
8 participants were interviewed over 2 days by Adam Banks ("the researcher") at UAL's LCC campus.
The interviews focused on use of two prototype teaching rooms: W317 & M302.
2 participants were lecturers who teach in the prototype spaces. 6 participants were students taught in those spaces.
The researcher used a script to guide the conversations, but the participants were encouraged to talk freely and include any information they felt relevant.
Transcripts from the conversation were used as the basis of a thematic analysis, focusing on meeting spaces & technology but also including anything that came up during the sessions.
For reasons of privacy, the original videos of the sessions are not linked from this report. Access is available on request.
RECOMMENDATIONS
These are user-led recommendations - things learned from the study that UAL can consider implementing. This also includes areas for further study, to better refine UAL's facilities and technology through deeper, more-detailed investigation.
PRESENTATION
A slide deck presenting the main points learned in this study.
REPORT
A detailed report, highlighting everything learned in detail. The report is presented by THEMES - explaining and evidencing everything learned from the 300+ minutes of interview.
AUDIO
An experimental way of presenting the report data: an AI-generated conversation where two hosts discuss the study findings.
Audio Discussion
This is an experimental AI-generated conversation, discussing the report and recommendations in detail.
The report from this study was given to an experimental LLM that generates a natural language interpretation of the data. The intention is to present the findings of the study in a more accessible way, for people who prefer listening over reading.
The text below was used as a prompt by the researcher; a guide for the conversation, rather than a specific script to be followed closely.
The aim of each session was to address the questions from these prompts, but not necessarily directly nor in the written order.